Privacy Policy
Version 0.2
Last updated: 3 September 2025
Jewellery By Sarah operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a seamless shopping experience (the “Services”). Jewellery By Sarah uses Shopify to power and provide the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with the Services, or when you contact us.
In the event of any conflict between the Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.
Personal information we collect and process
Personal information refers to any information that identifies you or can be linked to you. It does not include anonymous data. Depending on your activity within the Services and applicable legal requirements, we may collect:
-
Contact information (first name, last name, address, shipping and billing address, phone number, email)
-
Financial information (payment card numbers, bank account details, payment information, and confirmations)
-
Account information (login details, password, security questions, and account settings)
-
Transaction information (products viewed, shopping cart activity, purchases, returns, exchanges, and cancellations)
-
Communications with us (for example, emails sent to customer support)
-
Device information (device type, browser, network connection, and IP address)
-
Usage information (your interactions with the Services)
Sources of personal information
We may collect information:
-
Directly from you
-
Automatically through the Services (for example, cookies and device data)
-
From our service providers
-
From partners or other third parties
How we use your personal information
-
To provide and personalise the Services
-
Marketing and advertising (for example, email, SMS, and online advertising)
-
Security and fraud prevention
-
Customer support and communication
-
Compliance with legal obligations
Sharing personal information with third parties
Personal information may be shared with:
-
Shopify, service providers, and partners acting on our behalf
-
Business and marketing partners
-
At your request or with your consent
-
Companies within our corporate group
-
In the event of a business transaction (such as a merger or bankruptcy)
Relationship with Shopify
The Services are provided through the Shopify platform, which collects and processes personal information. Data may be shared with Shopify and other third parties in order to improve and operate the Services.
Third-Party websites and links
The Services may contain links to external websites. We are not responsible for the privacy or security practices of those websites.
Children’s data
The Services are not intended for children. We do not knowingly collect personal information from minors.
Data security and retention
No system is 100% secure. We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, and protect our rights.
Your rights
Depending on your place of residence, you may:
-
Request access to your personal information
-
Request deletion of your personal information
-
Request correction of your personal information
-
Request data portability
-
Manage your marketing preferences
If you live in the UK or the EEA, you may also:
-
Restrict or object to the processing of your personal information
-
Withdraw your consent